Contact information for stores
Each store on indieCart is individually owned and operated. So, if you have question about a product listing, or would like to follow-up on an order, please use the Contact Seller link that is shown at the top of every store (the envelope icon). Also note, that if you were logged into a indieCart shopping account when you purchased an item, the order should show on your Purchase History page.
If you have you have not received an item you ordered, and are unable to contact the seller, please wait a reasonable amount of time (at least 2-3 days) and then take two steps:
- Leave objective, honest feedback for the seller via the feedback link on your purchase history page
- Dispute the charge with Paypal to recover your funds
Please feel free to contact us with any questions, concerns, or suggestions for improvement. You can contact us via our helpdesk:
- Open a ticket via the helpdesk
Note that we manage our technical support through our sister site, Hyena Cart.
Also note that we have FAQ pages for shoppers and sellers at:
Finally, we have a message board where our members are happy to share experiences or help out with little questions:
Other places to find us
You can also find us at other locations on the web:
Thanks! And again, please don't hesitate to contact us for any reason :)