There was an issue with the new image uploader for Congos and multi-users stores that is causing images to be deleted when the site’s image clean-up script is run. If this has affected you, please contact me at the helpdesk so I can compensate you for your time.
Even if your images are still fine, please do this check to ensure that they don’t get deleted inadvertently:
- Check that your image id number matches their product id.
- The way to do that is to look at the number of the image path on the edit listing page, for example,
- If the numbers are the same, you are all set. If they aren’t, please re-upload your images.
that number after id, 68564, should be the same number that shows in your browser
(the number after “id=”.)
Again, if this has affected your shop, please contact me at the helpdesk so I can compensate you for the inconvenience.
Moving forward, this should not be an issue and all new listings should be fine.