Shipping

 We usually ship within 3 business days of receiving payment, but we can also accommodate rush orders, please contact us with your special needs.

If your shipping fees are overcharged by more than $1.00, we will gladly give a partial refund, of the overages, after shipment! :-)  If priority flat rate shipping envelopes or boxes are cheaper than first class or parcel post, we'll use those to save on shipping costs. If you are undercharged by more than a dollar, we will contact you requesting a change in shipping service, or additional fee to cover your shipping. If you need insurance or delivery confirmation, please request it and pay for it at the time of payment.

Profiting from inflated shipping fees is a dishonest practice we're not part of. If our shipping fees are high, it's because post office fees are high.

Combined shipping prices are gladly offered on multiple items, and are reflected in the shipping charges listed. Listings currently only include USPS rates, however, you may contact us for additional shipping options.

We're always open to suggestions on how to make our shipping prices and policies more accurate and accommodating. Thanks for reading!

For more info, please also read our "Store Policies" page.

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Windy Willow Pond has been hosted on indieCart since Mar 2011

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