I am very sorry about the general goofiness of the server the past few weeks. It was getting slower and slower today, so I had the host re-boot the machine. This apparently caused a bunch of errors in the databases. They’re repaired now, but unfortunately, some listings and orders were lost. Added to that, the re-boot caused what I’m calling ‘server barf’. A bunch of old emails that must have been lost in a buffer were sent out all at once. What I’m thinking is that I will now manually re-boot the server on a weekly basis to keep the whole thing more stable.
If you spent a significant amount of time listing items today and lost your listings, please email me at support@hyenacart.com with your store id # (the number after vid in your listing links) if you have HC Standard, or just your store name if you have HC Multi, plus how much time you lost.
Again, I’m very sorry for any of you who were inconvenienced today.
ETA ~ HC Multi users — I need to do some database stuff in the next few days. HC Multi stores will be inaccessible from about 9:30-11:00 pm Thursday night. Again, sorry about the inconvenience, but this really needs to be done.