REFUNDS No returns or refunds on used products. All custom orders are final sale. WARRANTY LalaBaby Designs offers a 60 day, full warranty on all new products. The following is covered by the warranty: Snaps Stitching Elastic Should any issues arise within the full warranty period, please contact me to initiate the warranty process. If your item needs to be sent back for warranty work, shipping back to LBD will be at customer's expense, but the repair and return shipping is FREE. If you encounter issues after the 90 full warranty period, we are happy to still stand behind our product and help resolve the issue with our Extended Coverage. Issues that we continue to provide coverage for are snaps and stitching. All services to fix any issues with snaps or stitching are done complimentary within the first year of purchase, after which point a $5 fee applies to snap or stitching repair ($5 fee includes the fix and shipping back). **Warranty does not include wear and tear. **LalaBaby Designs will not be responsible for items lost after shipping.**

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