All sales are final, however I stand by the items I make & resell... If there's a legitimate issue I will be happy to work with you to resolve it fairly :) All of my hair accessories are handmade, so there can be slight differences in the shape & pattern on similar items. Returns/Exchanges are only accepted for craftsmanship issues within seven days of receiving the item. All prices are in Canadian Dollars (CAD). Please pay your invoice within 24 hours unless prior arrangements have been made. Shipping is all done via over-sized letter mail, which is the most economical. I use bubble mailers or poly envelopes depending on items purchased. If you require shipping insurance please let me know before hand so I can send an updated invoice. IzzyBee Creations is not liable for damage or loss of goods during shipment. Duty fees if any are responsibility of the buyer. Children should always be supervised when wearing IzzyBee Creations accessories.

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