· Clicking “buy now” is committing to purchase the item. Bidding on an auction is also a commitment to buy. Therefore, payments are expected at the time of purchase or auction end, unless prior arrangements have been made.
· Should payment not be received within 24 hours (of clicking buy now, or winning an auction), item will be relisted, you will be placed on a blacklist and unable to purchase from my store in the future.
· I ship in stock items within 2 business days (should there ever be a delay I will notify you by email).
· I am happy to ship internationally but my estimated shipping is just that, an estimate, should it cost more than the estimate please be aware you are responsible for the postage, if you would like a shipping quote prior to committing to purchase, please contact me.
Overcharges of shipping greater than $1.00 will be refunded promptly. I estimate the shipping to include the actual postage based on item weight & the cost of packaging materials. However sometimes I overestimate and will promptly issue a refund. Should i neglect to refund you please do send me a quick message and i will take care of it right away.
· Should you receive an instock item that you wish to return, you must first notify me within 2 business days of receipt that there is a problem.
· You will be responsible for return postage.
· I will not refund purchase price until item has arrived back to me (should you choose to return without postal insurance and your package is lost I will not be responsible).
· Returned item must be in same condition as I shipped (unwashed,unworn).
· Custom items are not returnable. The only exception to this is if there is a mistake on my part, or a defect/flaw. As with any instock item you are to notify me within 2 business days of receipt of a problem with a custom.
· Please read sizing information carefully. I use general sizes in the listing titles (example : 2T) however, I will also list specific measurements for each garment. Please read carefully and measure your child. I will not accept returns based on fit issues.
* Custom slots will be offered on my cart as my time allows. Deposit on customs slots are used towards purchase price of item minus paypal fees.
· Work will not begin on custom items until full payment has been received.
· Customs will be completed within 3 weeks unless otherwise stated.
· If there is no custom slots listed on the cart and you are interested in one, feel free to contact me, if I’m able, I will work you in. Please understand that I may have to decline if my current workload is too heavy.
I love to work out trades with other work at home moms. Feel free to contact me to inquire about a possible trade. Please understand I might not always be able to work out trades, it’s not personal if I have to decline.
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