Dillicious Dipes has received 5 feedback comments and 2 negative(s).
Viewing Feedback Rows 1 to 7.
Negative comment |
When purchased:
| Nov 25, 2011 | Item: | 5 Minute FLASH OS Custom Drawing | Customer service: | Poor - I have not received product nor refund, nor any response to my queries.
Won the 5-minute Flash OS Custom drawing, for a $12 diaper - paid promptly, give details, and send the address for the dipe. But nothing came of it - she kept the $12, and never sent the diaper, nor will she respond. | Product review: | If only I knew! | 2012-03-21 08:33:36 |
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Negative comment |
When purchased:
| Sep 2, 2011 | Item: | Roxy Heart OS Fitted Diaper | Customer service: | It was very hard to get a response from Jessica, whether from her email address or Facebook page. It seemed my messages would be going to her spam folder, or she would not get them at all. I have been waiting aprox. 4 months for a replacement soaker. The soaker had a snap that wasn't staying snapped (and is now missing completely) and the inner fabric of the soaker somehow got bunched up. Jessica said she would mail a new one out on 3 different occasions, but I never received one. First she said her husband mailed it and since it was to Canada he may have done it wrong. The second time she said she may not have my address correct and asked if I could verify it. I am now not getting any responses to any messages or posts. | Product review: | The diaper works great, it is a shame the customer service was so bad. | 2012-02-19 06:06:41 |
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When purchased:
| Nov 25, 2011 | Item: | "Simple" Ivory/Hunter Green OS Hybrid Fitted Diaper | Customer service: | Seller does a great job of remedying problems when they occur I can't say enough about her! | Product review: | Again awesome diaper, really well made/sewn. Great materials, awesome aborbency. I rarely have to use covers with these and they hold up beautifully:) | 2011-12-16 07:17:51 |
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When purchased:
| Nov 25, 2011 | Item: | Little Miss Sunshine Gherkin | Customer service: | Alittle slow on the shipping side:) But Seller was extremely conscience of righting this. | Product review: | Awesome NB Gherkins.... I can't say enough about them (this is my fourth purchase from this WAHM). I am actually an all out AIO/AI2 girl but these have so much absorbency in them I don't put covers on them unless I am going out for awhile. And they fit my little guy well until he was 8 months old so well worth it. | 2011-12-16 07:15:58 |
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Resolved |
When purchased:
| Nov 25, 2011 | Item: | Blue Posies Gherkin | Customer service: | I never received this item or had any form of communication with the seller. I attempted to email and left notes on the seller's facebook page but never got a response. I am working with Paypal to get my money back. | Product review: | | 2011-12-11 01:24:52 | Buyer resolution: | Got a very nice note from the seller explaining what happened and a full refund. I very much appreciated her efforts to resolve the issue! | 2011-12-12 02:23:20 |
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