Welcome to Emmaya Naturals, makers of the world-renowned Sudz 'n Dudz Organic Wool Care line, and a growing collection of organic and all-natural products for baby, body, and the home.
We are currently in the process of moving our webstore to our own shopping cart and host. Please visit Emmaya Naturals on June 9 (our 8th "birthday!)
If you are looking for Sudz 'n Dudz Organic Wool Care, please visit one of our wonderful retailers.
Coming Soon: Sudz 'n Dudz isn't just for wool anymore! We're thrilled to be introducing our wonderful, new, all-natural cloth diaper and laundry detergent!
Emmaya Naturals has received 5 feedback comments and no negatives.
Viewing Feedback Rows 1 to 5.
Resolved | When purchased:
| Mar 28, 2013 | Item: | Hand & Surface Sanitizing Spray | Customer service: | Horrible service.
I haven't received my order places on March 28. It's been two weeks! I emailed the customer service but NO RESPONSE AT ALL!!!!!!!!!!!!!! Hello??????? Anybody there?!?!?!?! | Product review: | | 2013-04-11 09:25:53 | Seller response: | Hello Evelyn,
You can see by clicking the tracking information in your shipment confirmation from Paypal, that the item was indeed shipped.
https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=9400109699939737497210
Keep in mind that we are located in Alaska...your parcel has to travel across the entire continent and USPS is not known for expedient shipping of first class parcels.
Considering that our shipping policy states that orders may take up to two weeks to ship out, our next-day shipment of your order hardly constitutes "horrible service." Your first e-mail was sent yesterday, and again, I don't think waiting a day or two for a reply is unreasonable, much less horrible.
I have requested that both of us receive e-mail updates from usps.com so we will both be informed of the progress of the package as it gets closer to you.
-Meghan
| 2013-04-11 09:56:08 | Buyer resolution: | Alright. Thx. | 2013-04-12 04:36:25 |
|   | When purchased:
| Oct 24, 2012 | Item: | Table Top Foamer Bottle | Customer service: | Exactly as described for a great deal and timely shipping. Thanks! | Product review: | | 2012-12-02 07:38:44 |
|   | When purchased:
| Dec 13, 2011 | Item: | Bath Fizzy Bombs | Customer service: | These items were hand delivered, a nice touch for local customers! | Product review: | The products were ordered for use as Christmas gifts and stocking stuffers and they were/are MUCH enjoyed! | 2012-05-29 03:27:37 |
|   | When purchased:
| Oct 2, 2011 | Item: | Hand & Surface Sanitizing Spray | Customer service: | | Product review: | Took a little while to get here (but I do have a slow PO at an APO address) But I love the product!!! | 2011-12-01 02:21:56 |
|   | When purchased:
| Sep 4, 2011 | Item: | Hand & Surface Sanitizing Spray | Customer service: | I still didn't get my order !!!!! and I can't get in touch with company!!!! | Product review: | | 2011-09-24 12:27:14 |
|
                | Page: [1] |                 |
Back to Emmaya Naturals Store
Emmaya Naturals home page
|