Revolution























I truly believe that individuals can make a difference in society. Since periods of change such as the present one come so rarely in human history, it is up to each of us to make the best use of our time to help create a happier world.
-- Dalai Lama











If there is a flaw with the item, please contact me to discuss fixing the item. Most items can be fixed, or in the case of a serious flaw (manufacturing defect) I may replace the item. Returns or exchanges will be accepted with unused/unopened items. Buyer is responsible for all shipping costs, and refunds will be for price paid, less shipping. All sales are final on clearance items, testers, soaps, customs and seconds. You must contact me withing 7 days of receiving shipment to process a return or exchange. ......................................................................................................................................... INSURANCE ...................................................................................................................................................... Insurance is not included, unless you choose that option. All packages within the US will have Delivery Confirmation, which offers some limited tracking, and proof of shipping. If you choose to forgo insurance, refunds will not be issued on lost packages, although I will do everything I can to help find the package with the USPS. Some shipping of liquids in the US may also require shipping in a rigid container to protect the contents from damage. (My mail-carrier refuses some packages because any leaks may damage other mail, and mail that will go further is at higher risk.) Shipping costs include actual shipping fees, packaging costs and fees. I do not include the labor costs to package and mail your products in the prices of my products, so some products have small packaging charges to pay me for the work involved. HyenaCart does not have a very sophisticated shipping calculator, and so sometimes adding multiple products to your cart may result in inaccurate shipping charges. Any significant overages will be reviewed and refunded. Please feel free to contact me if you feel you have been overcharged, I try to keep an eye on the charges, but don't want anything to slip by! ......................................................................................................................................... INTERNATIONAL ORDERS ...................................................................................................................................................... Customs forms will be accurately completed with merchandise valued on the form at the sale price. Any taxes or duties are the responsibility of the buyer. Unless the item is a FFS item, I am unable to ship the item as a "gift". Liquids shipped internationally need to be shipped in a rigid container to protect the bottles from breakage. This adds weight and cost to the shipping and packaging costs. Shipping to any country other than Canada is subject to approval as I cannot ship to all countries. Shipping and handling charges will be quoted and invoiced directly for international, non-Canadian orders. ...................................................................................................................................................... CANADA ...................................................................................................................................................... Shipping rates to Canada are similar to rates to the US, but I subscribe to a service that allows me to ship to Canada from home and to purchase insurance on these packages. This service has a monthly fee. To pay for this service, all shipments to Canada will have a small handling fee added to the shipping charges, above the US shipping charges. Insurance will be available to purchase, at an additional fee. If you are shipping to Canada, please select international shipping. I ship on Tuesdays, Thursdays and Saturdays, unless we make special arrangements.

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