Hmmm... Policies... So formal sounding. No screaming, use your words? Oh wait - that would be the policy with the three year old.

For the rest of us...

How to pay:
For now, I am only accepting payments via PayPal, both funded and non-funded. Please pay within an hour, or the item will be restocked.

If you have a special circumstance, just shoot me an email at alison.pookiepants@gmail.com so I know. I'm very easy to work with, I promise.

Shipping:
Your set will be shipped with trusty USPS, and you may select either First Class or Priority. Items will leave my hands within two business days of sale completion. Insurance is available and recommended.

Let me know if you'll need your set faster than the mailman can manage, and I can put a UPS quote together for you.

Sizing
As these sets are handmade, and made from recycled materials, sizing will vary slightly. For this reason, all specific measurements will be listed on the item's page, so please do check to make sure they'll fit before you hit that "buy it" button.

As a general guide, these are rough sizes:


NB
Up to 7lbs

XS
7 - 13lbs
3 months

S
13 - 18lbs
6 months

M
18 - 21lbs
12 months

L
21 - 24lbs
18 months

How do you pick your sizes?
I pretty much go with the biggest pair of pants I can make from the sweater. The felting process really does a number on the wool, which is why I have more of the smaller sizes.

When something goes wrong:
I take a great deal of pride in my work, but sometimes I have a three-year-old hanging around my neck, so if you find a flaw, please let me know at alison.pookiepants@gmail.com. I want you to enjoy this set, not wish you'd never darkened my online store door.

I will accept returns for defective items. Look your set over when it arrives, and please get back to me straight away if you find a problem.

Workmanship will be guaranteed for 30 days to the original purchaser. If I am at fault, your return shipping cost will be paid/refunded. If the item isn't repairable, because the sets are one of a kind, I won't be able to do an exact replacement, but hopefully between a refund and a similar set, we'll find a compromise.

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