By purchasing items from Red Dog Studio, you agree to the shop policies.

For the full version of my Shop & Shipping policies: http://www.reddog-studio.com/shop-shipping-policies/

Abbreviated Version:

All items come from a smoke free, one dog home. If there is a potential for a serious allergic reaction to dogs, please reconsider purchasing.

No refunds will be provided. We will gladly accept exchanges for store credit within 7 days from the time it was delivered to you. Item must be unwashed and unused. RDS will not refund original shipping to buyer nor pay for return shipping back to RDS. Return shipping to RDS must include delivery confirmation.

Please inspect your item immediately upon receiving it before washing. We do not allow refunds unless there is an obvious defect or an issue with the quality of workmanship. You have 7 days to contact Red Dog Studio (from time USPS tracking shows “Delivered”) with pictures of the problem and RDS will rectify the situation as we see fit. We will fix the problem if applicable, send out a replacement or issue a refund for the item. In this case, RDS will pay any shipping costs that may be incurred. Note, again this is only applicable within the first 7 days of receiving the item and only on unused and unwashed items.

WARRANTY

If within the first 90 days of normal use there are any issues with snaps, elastics or popping of threads, RDS will be happy to fix these problems and RDS will incur any associated shipping costs. We will replace snaps indefinitely free of charge but after the first 90 days buyer will be responsible for all shipping costs. RDS does not cover normal wear and tear. We do our best to source quality fabrics but cannot guarantee said fabrics won’t fade or pill over time. We do not cover this normal fading of and change in most fabrics. Washing your product any other way than what is recommended voids this warranty.