New Shop Help
  • Hi there,
    I just opened a shop and I'm trying to figure out how to set it up. Do I have to have logo hosted somewhere online in order to use it? I can't seem to figure out how to download a photo for that.
  • You should be able to upload an image from the Store Settings >> Store Design page. It's the "Upload image" button next to the "Biz logo image" field. If you're having trouble uploading your image, check that it's smaller than 2Mb. If you're still having trouble, please contact us at the helpdesk (http://hyenacart.com/helpdesk/) and we'll get you set up. Thanks!


  • Got it! I didn't realize the photos uploaded in the pop up. Thanks!
  • Hi :) I have a question, can you help. Why change the quality of my photos.
  • Hi Talala -- sorry, I didn't understand your question. Can you give more information? Thanks!
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